Privacy Policy

At FMCG B A S K E T FOOD STUFF TRADING L.L.C, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.

1. Information We Collect

When you use our website or mobile application, we may collect the following types of information:

Personal Information: Name, phone number, email address, delivery address, etc.
Payment Information: Card details or payment method (processed securely through third-party payment gateways).
Order Details: Products ordered, order history, delivery preferences.
Device & Usage Information: IP address, browser type, device ID, and app usage data.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate order status, offers, and promotions.
Improve our services and customer experience.
Ensure secure and safe transactions.
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. Your information may only be shared with:

Delivery partners to fulfill your orders.
Payment processors for secure transactions.
IT and marketing service providers (under strict confidentiality agreements).

4. Data Security

We implement industry-standard security practices to protect your data against unauthorized access, loss, or misuse. All payment transactions are encrypted using SSL technology.

5. Your Rights

You have the right to:

Access or update your personal information.
Request deletion of your data from our records.
Opt-out of promotional communications at any time.

6. Cookies & Tracking

Our website/app may use cookies and tracking technologies to enhance user experience. You can manage your preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

8. Contact Us

For any questions or concerns regarding your privacy, please contact us at:
Email: info@fmcgbasket.com
Phone: +971 55 239 7561