Terms & Conditions
Welcome to FMCG BASKET FOOD STUFF TRADING L.L.C. By accessing or using our website or mobile application, you agree to the following terms and conditions. Please read them carefully.
1. General
These Terms & Conditions apply to all purchases and interactions made through our platform. FMCG BASKET reserves the right to modify or update these terms at any time without prior notice.
2. Registration
Customers must provide accurate and complete information during registration.
You are responsible for maintaining the confidentiality of your login credentials.
FMCG BASKET is not liable for any unauthorized use of your account.
3. Products & Pricing
All product images are for illustrative purposes only.
Prices are listed in AED and include VAT where applicable.
FMCG BASKET reserves the right to change prices or discontinue products at any time without notice.
4. Orders & Payment
Orders are confirmed once full payment is received.
We accept secure payments through approved payment gateways.
FMCG BASKET reserves the right to cancel any order due to stock unavailability, incorrect pricing, or fraudulent activity.
5. Delivery
We aim to deliver orders within the time frame mentioned at checkout.
Delivery timelines are estimates and may vary based on location and order volume.
Free delivery may apply to orders exceeding a minimum amount; otherwise, standard delivery charges will apply.
6. Returns & Refunds
Perishable food items are non-returnable and non-refundable, except in cases of damage or quality issues.
Any claims must be reported within 24 hours of delivery with supporting photos and invoice details.
Approved refunds will be processed within 7 working days to the original payment method.
7. Promotions & Discounts
Promotional offers are valid for a limited time and cannot be combined with other offers.
FMCG BASKET reserves the right to cancel or modify promotions at any time.
8. Intellectual Property
All content on our website/app including logos, product images, and text is the property of FMCG BASKET FOOD STUFF TRADING L.L.C and is protected by copyright laws. Unauthorized use is strictly prohibited.
9. Limitation of Liability
FMCG BASKET is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
10. Governing Law
These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes will be resolved under UAE jurisdiction.
11. Contact Us
For any queries regarding these terms, please contact us at:
Email: info@fmcgbasket.com
Phone: +971 55 239 7561